Privacy Policy
Last Updated: July 8, 2026 · Effective Date: July 8, 2026
We do not sell your sensitive personal information. You have the right to opt out of the sale or sharing of your personal information at any time.
Veronica's Insurance ("Veronica's," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit veronicasinsurance.com (the "Site"), contact us, or request an insurance quote or related services. It also describes the rights available to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA").
1. Who We Are and Scope
Veronica's Insurance is a licensed insurance brokerage operating exclusively in the State of California. We connect consumers with insurance products including auto, life, home, commercial, health, motorcycle, renters, and boat insurance. This Policy applies to information we collect through our Site, by phone, by text, in person at our California locations, and through our online forms.
2. Personal Information We Collect
In the course of providing insurance services, we may collect the following categories of personal information. The specific information collected depends on the products and services you request.
Identifiers
- Name, postal address, email address, telephone number
- Driver's license or state ID number
- Date of birth
- Vehicle information (VIN, make, model, registration)
Sensitive Personal Information
To provide quotes and process insurance applications, we may collect sensitive personal information, which may include:
- Social Security number, driver's license, or state identification number
- Financial account or payment card information
- Precise geolocation (only where you enable it)
- Information about health conditions where relevant to a life or health insurance application
Commercial and Internet Activity Information
- Records of products or services requested or purchased
- Browsing activity, IP address, device identifiers, and interactions with our Site through cookies and similar technologies
Information About Minors
Our Site is intended for adults. We do not knowingly collect personal information from anyone under 16 years of age without appropriate consent. As of January 1, 2026, information indicating that a consumer is under 16 is treated as sensitive personal information under California law.
3. How We Use Personal Information
We use personal information to:
- Provide insurance quotes and connect you with insurance carriers and products
- Process applications, service policies, and respond to your inquiries
- Communicate with you by phone, email, or text (with your consent where required)
- Improve our Site, services, and customer experience
- Comply with legal, regulatory, and insurance licensing obligations
- Detect and prevent fraud and protect the security of our systems
4. Sources of Personal Information
We collect personal information directly from you; automatically through your use of our Site; and from third parties such as insurance carriers, motor vehicle records, consumer reporting agencies, and advertising or analytics partners.
5. How We Disclose Personal Information
We may disclose your personal information to:
- Insurance carriers and underwriters to obtain quotes and place coverage
- Service providers who perform functions on our behalf (payment processing, IT, marketing, analytics)
- Legal and regulatory authorities where required by law
- Other parties in connection with a business transfer, subject to applicable law
We do not sell your sensitive personal information. In the preceding 12 months, we may have "shared" personal information (such as identifiers and internet activity) with advertising partners for cross-context behavioral advertising, as those terms are defined under the CCPA.
6. Cookies, Tracking, and Global Privacy Control
We use cookies and similar technologies to operate our Site, analyze traffic, and support advertising. You can control cookies through your browser settings.
We recognize and honor the Global Privacy Control (GPC) browser signal as a valid request to opt out of the sale or sharing of your personal information.
7. Your California Privacy Rights
If you are a California resident, you have the right to:
- Know / Access — request the categories and specific pieces of personal information we have collected about you.
- Delete — request deletion of personal information we collected from you, subject to legal exceptions.
- Correct — request correction of inaccurate personal information we maintain about you.
- Opt Out of Sale or Sharing — direct us not to sell or share your personal information.
- Limit Use of Sensitive Personal Information — limit our use and disclosure of your sensitive personal information to permitted purposes.
- Non-Discrimination — not receive discriminatory treatment for exercising your rights.
To exercise these rights, email us at [email protected], or call us at 818.639.3939. We will verify your identity before responding and will respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf.
8. Data Retention
We retain each category of personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal, tax, insurance-licensing, and regulatory obligations, to resolve disputes, and to enforce our agreements. Retention periods vary by category and are determined based on the nature of the information and applicable legal requirements.
9. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Policy from time to time. The "Last Updated" date reflects the most recent revision. Material changes will be posted on this page.
Contact Us
Veronica's Insurance
3998 Inland Empire Blvd., Ontario, CA 91764
Email: [email protected] · Phone: 818.639.3939